ServiceNow HRSD Developer (AI)

TL;DR

ServiceNow HRSD Developer (AI Agents): Developing and configuring ServiceNow HRSD applications and services, including AI Agents, with an accent on HR processes and service delivery. Focus on implementing and maintaining HR processes, ensuring seamless integration with enterprise systems, and contributing to continuous improvement initiatives.

Location: Hybrid working model; work from a modern office or from home after completing onboarding.

Company

hirify.global is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

What you will do

• Develop, configure, and customize ServiceNow HRSD applications and services, including AI Agents.
• Collaborate with HR and IT teams to gather requirements and design effective solutions.
• Implement and maintain HR processes, including employee lifecycle management, case management, and knowledge management.
• Ensure the seamless integration of ServiceNow HRSD with other enterprise systems.
• Provide technical support and troubleshooting for ServiceNow HRSD-related issues.
• Contribute to continuous improvement initiatives to optimize HR service delivery.

Requirements

• Around 10 years of experience in HR processes, including minimum 3 years of experience working with ServiceNow HRSD.
• Strong understanding of HR processes, such as employee lifecycle management, case management, and knowledge management.
• Experience in requirements gathering, and solution design.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Basic knowledge about Generative AI in the context of ServiceNow platform. Ideally proficiency in Now Assist including AI Agents.
• ServiceNow CIS-HRSD certification is preffered.

Culture & Benefits

• Practical benefits: yearly financial bonus, private medical care, life insurance, and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities on our NEXT platform, along with access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Position yourself at the forefront of IT innovation, working with the latest technologies and platforms.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home.