Insight Analyst

TL;DR

Insight Analyst: Supporting and leading the Claims operation to understand performance, reduce leakage, and define strategy using data and analytics with an accent on quantifying process changes and assessing cost-saving initiatives. Focus on manipulating large datasets, applying advanced mathematical skills, and building dashboards to drive better business understanding and outcomes.

Location: Hybrid in Liverpool City Centre, UK. Applicants must have at least one year remaining on their Graduate or Post-Study Work visa, as visa sponsorship is not currently available.

Salary: £Competitive depending on experience

Company

hirify.global is a national leader in specialist insurance, employing over 1,700 people across the UK.

What you will do

• Support and lead the Claim operation in understanding performance, reducing leakage, and defining strategy using data and analytics.
• Quantify and integrate Claim operation process changes into the reserving cycle, acting as the claims operation's representative for triangulation development.
• Liaise with the business to understand insight requests and effectively prioritize workload for delivery.
• Work business-facing with the Claim operation to ensure data-driven decisions meet best practices, adopting a Business Partner mindset.
• Own and calculate cost-saving initiatives (CSI’s), considering the wider picture and marginal customers in proposals, communicating findings in both Claims and Reserving language.

Requirements

• Apply lateral thinking to deliver thorough, insightful responses, exploring underlying causes and implications of adverse movements.
• Exhibit a curious mindset for investigating performance using data, gaining answers independently and quickly for key business questions.
• Possess a fluid and adaptable approach, delivering multiple pieces to tight deadlines with high quality.
• Be confident with numbers, with experience using advanced mathematics to answer critical questions.
• Able to manipulate and analyse large data sets to produce concise information.
• Comfortable coding with SQL to extract, cleanse, and manipulate data.
• Experience building dashboards in Power BI, Tableau, Qlik, or similar software.
• Proactive in building and maintaining relationships across the business and managing expectations.
• Applicants must have at least one year remaining on their Graduate or Post-Study Work visa as visa sponsorship is not available.

Nice to have

• Experience within Insurance or Claims.

Culture & Benefits

• 35 days’ holiday (including bank holidays) with additional buy/sell options.
• 24/7 mental health support & free counselling.
• Career fairs, leadership programs, and learning opportunities.
• Flexible benefits, including early access to salary.
• Hybrid working options to support work-life balance.
• Recognition awards and social events.
• Commitment to diversity and inclusion (Mindful Employer, Disability Confident, Menopause Friendly, Armed Forces Covenant).
• Recognized as a Great Place to Work 2024/25, Best Place to Work for Development, and Best Place to Work for Women.