Customer AI Architect (AI)

TL;DR

Customer AI Architect (AI): Architecting and implementing AI-powered solutions for leading enterprise customers, leveraging hirify.global's platform and enterprise-grade LLMs. Focus on identifying strategic AI use cases, translating complex technical concepts into prescriptive solution recommendations, and driving successful adoption and expansion of AI solutions.

Location: Hybrid role based out of London, UK

Company

hirify.global is a company focused on expanding human capacity through superintelligence by orchestrating AI-powered work for leading enterprises.

What you will do

• Partner deeply with enterprise customers to identify strategic AI use cases and own end-to-end implementation of tailored solutions.
• Architect and deliver custom applications, templates, and integrations leveraging hirify.global's platform, APIs, and Knowledge Graph capabilities.
• Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations.
• Collaborate with internal Product and Engineering teams, providing crucial customer feedback to influence the product roadmap.
• Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows.
• Champion the successful adoption and expansion of hirify.global's AI solutions within customer accounts, ensuring maximum impact.

Requirements

• Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management.
• Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts.
• Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment.
• Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences.
• A true builder's mindset with a passion for emerging technologies, eager to experiment, learn, and iterate in the rapidly evolving world of generative AI.
• A relentless drive to connect with customers, challenge the status quo with innovative solutions, and own the successful outcomes.

Culture & Benefits

• Generous PTO, plus company holidays.
• Comprehensive medical and dental insurance.
• Paid parental leave for all parents (12 weeks).
• Fertility and family planning support, and early-detection cancer testing.
• Competitive pension scheme and company contribution.
• Annual work-life stipends for wellness and learning & development.
• Company-wide off-sites and team off-sites.
• Competitive compensation and company stock options.