Conversational Agent Developer (AI)

TL;DR

Conversational Agent Developer (AI): Designing and deploying intelligent synthetic agents to power self-service experiences and agent assist tools within financial services, with an accent on Generative AI, cloud-native engineering, and conversational UX. Focus on prompt engineering strategies to improve LLM response quality and ensuring solutions meet enterprise security and compliance standards.

Location: Must be local to Chandler, AZ 85286

Company

hirify.global provides staffing services.

What you will do

• Design, develop, and deploy synthetic conversational agents for customer self-service and internal agent assistance.
• Build and maintain backend services and RESTful APIs to support conversational workflows and integrations.
• Develop and optimize conversational flows using Dialogflow CX and ES.
• Implement prompt engineering strategies to improve LLM response quality, accuracy, and reliability.
• Integrate and manage APIs using Apigee for secure, scalable API lifecycle management.
• Create and monitor Splunk dashboards for observability, performance monitoring, and troubleshooting.

Requirements

• Strong programming experience in Python or Java.
• Experience building RESTful APIs and microservices-based architectures.
• Hands-on experience with Dialogflow CX and/or Dialogflow ES.
• Experience working in Google Cloud Platform (GCP) environments.
• Proven prompt engineering experience for LLM-driven conversational systems.
• Experience with API management platforms, preferably Apigee.
• Experience creating and using Splunk dashboards for monitoring and analytics.
• Must be local to Chandler, AZ 85286

Nice to have

• Experience in financial services, banking, or fintech environments.
• Familiarity with Large Language Models (LLMs) and Generative AI applications.
• Understanding of conversational UX principles and user-centered design.
• Experience deploying AI systems in regulated or compliance-driven environments.

Culture & Benefits

• Work on mission-critical AI solutions for top-tier financial institutions.
• Build real-world Generative AI–powered conversational systems at scale.
• Collaborate with an innovative, forward-thinking team.
• Competitive compensation, flexible work arrangements, and strong growth opportunities.