Senior Database Support Engineer (PostgreSQL)

Location: Remote within APAC time zones; overnight shifts are not expected.

Company

Supabase provides an integrated Postgres development platform with Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.

What you will do

• Investigate and resolve advanced customer issues across PostgreSQL, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
• Provide consultative guidance on workload optimization, common pitfalls, and platform usage.
• Reproduce bugs, isolate root causes, develop workarounds, and escalate cases to engineering with clear reproduction steps.
• Turn incomplete reports into actionable investigations through targeted questions and deep troubleshooting.
• Identify recurring support patterns and recommend improvements to documentation, tooling, and the product.
• Mentor junior support team members and improve support quality.

Requirements

• 7+ years of experience in technical support, databases, backend engineering, SRE, or a similar field.
• Deep PostgreSQL knowledge, including autovacuum, WAL growth, long-running transactions, table bloat, and database internals.
• Strong high-performance SQL and query optimization skills.
• Experience troubleshooting multi-tenant schemas and distributed systems.
• Experience with pg_dump/restore, schema drift, failed migrations, and safe data recovery.
• Hands-on experience with cloud providers such as AWS and terminal/Linux environments.

Culture & Benefits

• Fully remote, asynchronous work with no Supabase offices.
• WeWork membership or coworking allowance.
• ESOP equity for every team member.
• Tech allowance for equipment and workspace setup.
• Health insurance coverage, annual off-sites, and professional development allowance.