TL;DR
Customer Assurance Specialist: Supporting hirify.global's information security program by managing customer assessments, RFPs, and RFIs with an accent on compliance, documentation, and stakeholder collaboration. Focus on ensuring adherence to security standards, maintaining accurate information repositories, and mitigating risks through contract review.
Location: Remote. Applicants must be located in Argentina OR Portugal.
Company
hirify.global is a dynamic international startup empowering individuals and organizations with data and AI skills through engaging learning experiences.
What you will do
- Assist with and manage the customer assessments response lifecycle, from kickoff to final submission.
- Collaborate with internal subject matter experts to gather and validate security information.
- Support the Information Security team in collecting, tracking, and updating a centralized repository of security documentation.
- Ensure all questionnaire responses align with organizational policies, certifications, and compliance requirements.
- Support ad-hoc requests, including vendor onboarding and document requests.
- Track and document metrics for continuous improvement related to questionnaire response times and accuracy.
Requirements
- Located in Argentina OR Portugal.
- 2 - 6 years of experience in GRC, security compliance, customer-facing security assurance, or audit roles.
- Hands-on experience with at least one major compliance framework (SOC 2, ISO 27001, NIST CSF/800-53).
- Familiarity with standard questionnaire formats (SIG/SIG Lite, CAIQ, VSA).
- Strong English communication skills (written and verbal).
- Strong analytical and project management skills.
- Relevant certifications such as CISA, CRISC, CISM, CISSP, or CCSP.
Nice to have
- Experience with trust center or GRC platforms (SafeBase, Vanta, Drata).
- Familiarity with data privacy regulations (GDPR, CCPA).
Culture & Benefits
- Competitive salary with attractive benefits.
- Flexible working hours.
- Yearly learning budget for conferences and training.
- Participate in international company retreats.
- Yearly refreshment of IT Equipment budget.
- Collaborate with a dynamic and creative international team.
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