Digital Inclusion Intern (Unpaid)

TL;DR

Digital Inclusion Intern (Unpaid): Supporting digital skill development for refugees, newcomers, and low-income families by delivering training, developing resources, and supporting participants in building confidence with technology. Focus on helping clients overcome technological barriers that limit their access to essential services, including online healthcare, job readiness resources, and educational platforms.

Location: Must be currently residing in San Diego County and have lived locally for at least one year. The Digital Inclusion Internship can be completed in-person at San Diego offices (El Cajon and City Heights); Partially remote, depending on program needs.

Company

The hirify.global (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.

What you will do

• Support the intake process by conducting screening calls for potential clients, working with interpreters and determining eligibility for the program.
• Conduct digital skills assessments to determine clients' technology proficiency and learning needs.
• Develop innovative training materials to enhance digital literacy classes.
• Provide basic instruction on computer and smartphone use.
• Offer ongoing technical support to help clients confidently navigate digital tools and online resources.
• Assist in organizing and facilitating device donation events.

Requirements

• Must be currently enrolled in or have recently completed an Associate’s, Bachelor’s, or Master’s program in a relevant field, such as Social Work, Communications, Graphic Design, Information Technology, or a related discipline.
• Genuine enthusiasm for teaching and supporting adults, with the patience and dedication required to help non-technical individuals overcome digital barriers.
• Proficiency in Microsoft Office, particularly Excel; experience with Canva and SharePoint is a plus.
• Experience using online meeting platforms such as Zoom.
• Ability to communicate clearly and effectively in English; fluency in Haitian Creole, Farsi, Dari, Spanish, Pashto, Arabic, Swahili, Ukrainian or Russian preferred.
• Currently residing in San Diego County and have lived locally for at least one year.
• Must pass the IRC background check.

Culture & Benefits

• Office hours are scheduled Monday-Friday, 8:30am-5:00pm PST. Selected interns can choose their hours based on this window of availability.
• All hirify.global workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct.
• The IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.