Associate Director, Research & Design

TL;DR

Associate Director, Research & Design (Digital Products): Shaping how research-led design impacts digital products and experiences with an accent on integrating insights into product direction and quality. Focus on guiding teams through design ambiguity, building client trust, and elevating design practice through mentorship and high standards.

Location: Remote, open to applicants located throughout North & South America.

Company

hirify.global is a leading digital strategy, design, and engineering agency that builds digital products and experiences for major brands.

What you will do

• Translate research into impactful product outcomes, shaping product direction and user value.
• Lead research and design decisions, balancing craft, feasibility, and impact across engagements.
• Build trust and align clients and cross-functional partners around shared product goals.
• Strengthen the design practice by setting high quality standards and fostering team growth.
• Step into complex, multi-platform projects early, influencing research and design direction.

Requirements

• 8–12+ years of experience in research, design, or product roles, including agency or consultancy experience.
• Depth in user research, service design, UX/UI design, or content strategy.
• Ability to navigate and create clarity in ambiguous situations.
• Ground decisions in research, data, and user context.
• Lead through influence and build trust with diverse stakeholders.
• Care deeply about craft and outcomes while being pragmatic about constraints.

Culture & Benefits

• Intentionally remote and globally distributed team across six continents.
• Culture valuing flexibility, creativity, and cutting-edge technology.
• Opportunity to shape the future of digital experiences.
• Competitive salaries and and benefits.