Lead Experience Designer

TL;DR

Lead Experience Designer: Developing new digital products and services, integrating experience design with agile software delivery with an accent on creating a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems, facilitating workshops, and developing unique design strategies. Focus on applying various research methods such as context analysis, moderated interviews, experiments, and user tests, setting up inspiring design hypotheses for delivery teams, and extending expertise to teammates by providing on-the-job training.

Location: Remote within the United Kingdom

Company

hirify.global is a leading technology consultancy pioneering in integrating experience design with agile software delivery, solving complex business problems with technology.

What you will do

• Lead the design and delivery of technology projects, transforming client work and developing new digital products and services.
• Collaborate with cross-functional teams to create experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems.
• Facilitate workshops, develop unique design strategies for products, and make strategic decisions at the portfolio level.
• Apply various research methods such as context analysis, moderated interviews, experiments, and user tests.
• Set up inspiring design hypotheses for delivery teams and ensure project scope, risks, and updates are regularly assessed and communicated.
• Extend your expertise to teammates by providing on-the-job training and support on experience design methods and tools.

Requirements

• Must be based in the United Kingdom for remote work.
• Well-versed in experience design with specialities in at least three additional areas (user research, service design, digital product design, interface design, visual design).
• Comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, user testing.
• Bring an inspiring approach to product design and love facilitating client brainstorms and internal team sessions.
• Ability to easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust.
• Share a portfolio link showcasing expertise in digital products (web and mobile).
• English: B2 required.

Nice to have

• A keen interest in helping others grow in their design skills and capabilities.
• A passion for contributing to the growing experience design community at hirify.global through peer reviews and expanding understanding of group dynamics.
• Enterprise / SaaS experience.

Culture & Benefits

• Supported career development with interactive tools, numerous development programs, and supportive teammates.
• Cultivation culture that empowers employees in their career journeys.
• Dynamic and inclusive community of bright and supportive colleagues.
• Opportunities to advocate experience design expertise to the broader community (speaking at conferences, webinars, meetups).