TL;DR

Fraud Analyst (Fintech): Managing and investigating transaction and payments fraud cases with an accent on fraud risk review, recovery processes, and prevention strategies. Focus on delivering optimal outcomes for customers and the bank, supporting dispute processes, and collaborating on fraud trend identification and change programs.

Location: Hybrid work from Milton Keynes, United Kingdom

Company

%hirify_global% is the UK’s fastest growing fintech company focused on serving established SMEs, a major underserved market segment.

What you will do

Proactively review fraud risks related to card transactions and payments.
Manage own caseload of fraud investigations ensuring best outcomes for customers and the bank.
Recover funds through platforms such as VISA Chargeback and support dispute and reconciliation processes.
Identify new fraud trends and collaborate on prevention strategies.
Support change programs and provide SME knowledge and coaching.
Communicate ongoing fraud risks and ensure compliance with risk management frameworks.

Requirements

Location: Hybrid work from Milton Keynes, UK
English: B2 level or higher
Experience in fraud investigation, especially transaction and payment fraud.
Strong knowledge of payment processing rules, regulations, and platforms.
Excellent communication, negotiation, and relationship management skills.
Strong technical skills with MS Excel, PowerPoint, SharePoint, and Outlook.

Culture & Benefits

Flexible and hybrid working options.
Full onboarding and continuous development opportunities.
Private health cover, pension contributions, and discretionary bonus scheme.
Family friendly policies including enhanced maternity and paternity leave.
Regular social activities and supportive work environment.