TL;DR

Senior Data Scientist (AI): Design, build, and scale AI-driven solutions to improve Customer Care with an accent on conversational AI, sentiment analysis, and predictive analytics. Focus on developing and productionizing AI models, conducting experiments, and enhancing customer experience through data-driven insights.

Location: Hybrid in Paris, France

Company

%hirify_global% is a global marketplace for refurbished devices focused on reducing environmental impact by providing reliable and affordable tech with significantly lower carbon emissions.

What you will do

Develop, evaluate, and improve AI models for customer care automation including conversational AI and sentiment analysis
Own the data science lifecycle for key metrics and AI feature improvements
Conduct experiments and A/B tests to validate AI feature performance
Collaborate with backend engineers to productionize models and monitor AI systems
Explore emerging technologies in NLP, LLMs, and conversational AI
Solve real customer problems and measure impact through data-driven insights

Requirements

Must be located in or able to work hybrid in Paris, France
At least 5 years of industry experience as a data scientist with a Master’s or PhD in a quantitative discipline
Strong knowledge of machine learning, statistical concepts, and production environment deployment
Practical expertise in experimentation design and analysis
Proficient in Python and SQL with software engineering best practices
Clear communication skills to explain complex ideas to diverse audiences

Hiring process

Call with Tech recruiter (1h)
Data Science Challenge
Technical Interview (1h15)
Team Fit Interview (1h)
%hirify_global% Values fit interview (45 min)