Sales Manager (Fintech)

TL;DR

Sales Manager (Fintech): Acquiring new corporate customers and managing existing accounts for an international payments platform with an accent on lead conversion, customer onboarding, and proactive engagement. Focus on driving repeat transactions, understanding customer needs, and collaborating with internal teams to improve product offerings in emerging markets.

Location: Hybrid, based in Abidjan, Côte d'Ivoire, with extensive field visits across the country.

Company

hirify.global helps businesses in emerging markets pay their international suppliers quickly and efficiently, having raised over $18m and operating across 8 countries in Africa.

What you will do

• Acquire new corporate customers in Côte d'Ivoire and expand to the UEMOA region.
• Identify potential challenges and customer needs, converting leads into active, long-term customers.
• Drive additional repeat transactions by nurturing existing relationships.
• Guide new customers through the onboarding process, ensuring effective platform usage.
• Proactively engage with onboarded, inactive, and churned accounts for reactivation and upselling.
• Collaborate with internal teams to relay customer feedback and contribute to product improvements.

Requirements

• Minimum of 5 years in customer success, account management, or sales roles, ideally in fintech, banking, international payments, or financial services.
• Proven track record in managing and growing B2B relationships in emerging markets.
• Strong communication and interpersonal skills; fluent in English and French.
• Results-driven, highly organized, and capable of working independently.
• Proficiency with CRM tools and data analysis.
• Based in Abidjan, Côte d'Ivoire, with flexibility for field visits.

Nice to have

• Experience in early-stage VC-backed startups or top-tier consultancy.

Culture & Benefits

• Competitive salary with performance-based bonuses.
• Share options and a comprehensive benefits package.
• Opportunities for professional growth and significant impact on economic growth in emerging markets.
• Dynamic and mission-driven work environment with a diverse and inclusive team.