Business Analyst (Financial Services)

TL;DR

Business Analyst (Financial Services): Identifies, analyzes, and articulates business problems and opportunities within financial services, translating them into clear, testable requirements and measurable outcomes. Focus on facilitating solution options, managing backlogs, and ensuring adherence to regulatory requirements and organizational policies.

Location: Hybrid (Liverpool, United Kingdom)

Company

hirify.global helps families get more out of life by combining amazing brands and products with flexible payment options on Very.co.uk.

What you will do

• Elicit and validate business needs via interviews, workshops, observation, and data analysis.
• Define clear problem/opportunity statements, objectives, scope, and success metrics.
• Translate needs into right-sized requirements and acceptance criteria (user stories, epics, use cases).
• Facilitate solution options aligned with architecture, regulatory, and operational constraints.
• Support Agile ceremonies (refinement, planning, reviews) or hybrid/waterfall deliverables.
• Build strong relationships across Product, Engineering, Operations, Finance, Data, Compliance, and Customer Services teams.

Requirements

• Solid experience in Business Analysis within complex, multi-stakeholder environments.
• Strong grasp of Agile (Scrum/Kanban) methodologies.
• Proficiency in requirements engineering, process mapping (BPMN), customer journey mapping, data and systems analysis.
• Ability to translate ambiguous needs into clear, testable requirements and measurable outcomes.
• Excellent facilitation, communication, documentation, and stakeholder management skills.
• Must be able to work in a hybrid model based in Liverpool, United Kingdom.

Nice to have

• Proven experience as a Business Analyst within Financial Services (ideally lending/personal loans).
• Experience with digital lending platforms or core banking systems.
• Strong understanding of loan products, credit risk, and customer journeys.

Culture & Benefits

• Flexible, hybrid working model.
• Inclusive culture and environment.
• £1000 flexible benefits allowance.
• 30 days holiday + bank holidays.
• Udemy learning access.
• Bonus potential (performance and business-related).
• Up to 25% discount on Very.co.uk.
• Matched pension up to 6%.

Hiring process

• 1st stage: An informal 30-minute video call with the hiring team to discuss skills and experience.
• 2nd stage: A one-hour formal interview with competency and technical questions (task based), held either in-person or remotely.