Senior Product Manager (Incident Analysis)

TL;DR

Senior Product Manager (Incident Analysis): Defining and delivering data-driven, user-centric experiences to transform incident data into opportunities for continuous improvement and operational excellence. Focus on driving the roadmap, collaborating with cross-functional teams, and leveraging data-driven insights to maximize user value and business impact.

Location: Remote. Must be currently authorized to work in the United States on a full-time basis. While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. hirify.global cannot employ candidates residing in specific restricted regions across Australia, Canada, and the United States (e.g., Alaska, Hawaii, Quebec).

Salary: 138,000 - 209,000 CAD

Company

hirify.global, Inc. (NYSE:PD) is a global leader in digital operations management, providing an AI-powered platform for business resilience and operational efficiency.

What you will do

• Lead the development and execution of the roadmap for Incident Analysis products.
• Drive the end-to-end product lifecycle from needs discovery through launch and iteration.
• Collaborate with design and engineering to deliver intuitive, seamless user experiences.
• Engage with customers and cross-functional partners to deeply understand user needs and opportunities.
• Track and analyze product performance, iterating on features to maximize user value and business impact.

Requirements

• 5+ years’ experience in product management for B2B SaaS, DevOps, or data-analytics platforms.
• Demonstrated fluency with data analysis or analytics products (telemetry, observability, post-incident review).
• Proven success shipping features focused on workflow automation or operational improvement.
• Experience collaborating with cross-functional teams (engineering, design, sales, customer success).
• Must be currently authorized to work in the United States on a full-time basis.

Nice to have

• Familiarity with the incident management lifecycle or operational reliability in cloud-native environments.
• Direct experience with DevOps, SRE, or related tooling in a SaaS or modern infra context.
• Exposure to ML/AI-driven insights or advanced analytics tools (e.g., Tableau, Looker, Splunk).

Culture & Benefits

• Competitive salary and comprehensive benefits package.
• Flexible work arrangements and company equity.
• Retirement or pension plan and generous paid vacation time.
• Paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent).
• Paid volunteer time off, company-wide hack weeks, and mental wellness programs.
• Hybrid work model with offices in 8 major cities including Atlanta, San Francisco, and Toronto.