Senior Product Analyst (Observability)

TL;DR

Senior Product Analyst (Observability): Leading analytics for documentation artifacts to inform strategy, development, and continuous improvement with an accent on user behavior, customer feedback, and business goals. Focus on guiding instrumentation, developing dbt models, and measuring documentation effectiveness for user success.

Location: Remote, Germany

Salary: EUR 97,034 - EUR 116,441

Company

hirify.global is a remote-first, open-source powerhouse providing a visualization tool and observability stack to over 3,000 companies globally.

What you will do

• Establish top-level KPIs and dashboards for the documentation function.
• Guide the instrumentation of product data in collaboration with PMs, Product Design, and Engineering teams.
• Play a key role in the implementation of product analytics tooling like RudderStack and BigQuery.
• Develop dbt models to transform and test growth data in partnership with the Analytics Engineering team.
• Partner internally to understand how users learn and progress through software and documentation.
• Share knowledge and experience with the open-source community on measuring effective documentation.

Requirements

• Ability to partner across organizations and familiarity with typical product KPIs (DAU/MAU, funnels, A/B testing).
• Can write complex yet efficient SQL.
• Experience using tools like Tableau, Looker, Mode, Hex, or Grafana.
• Experience writing dbt models and working with product analytics tooling (Heap, Pendo, Amplitude, FullStory).
• Excellent communication skills in both written and verbal form.
• Must be based in Germany.

Nice to have

• Knowledge about observability.
• Familiarity with Airflow or Prefect, and generating ETL jobs.
• Experience with measuring documentation as it relates to user success and business impact.

Culture & Benefits

• 100% remote, global culture, fostering collaboration and shared purpose.
• 30 days annual leave, with 3 Grafana Shutdown Days reserved for disconnecting.
• Opportunity to tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent communication, open decision-making, and regular company-wide updates.
• Innovation-driven environment with autonomy and support to ship great work.
• Built on open-source, community-driven values.
• High trust, low ego culture that values outcomes over optics.
• Defined career growth pathways and approachable leadership.
• In-person onboarding for new Grafanistas.