Senior Product Analyst (Grafana)

TL;DR

Senior Product Analyst (Grafana): Leading analytics for documentation artifacts to inform strategy and continuous improvement, with an accent on leveraging user behavior and customer feedback. Focus on establishing top-level KPIs, guiding product data instrumentation, and developing data models using various analytics tools.

Location: This is a fully remote position and we're considering candidates in Canada Eastern Time zones.

Salary: CAD$129,392 - CAD$155,272

Company

hirify.global is a remote-first, open-source powerhouse that helps over 3,000 companies manage their observability strategies with the Grafana LGTM Stack.

What you will do

• Partner across areas to establish top-level KPIs and dashboards for the documentation function.
• Guide the instrumentation of product data in collaboration with PMs, Product Design, and Engineering teams.
• Play a key role in the implementation of product analytics tooling like RudderStack and BigQuery.
• Develop dbt models to transform and test our growth data in partnership with the Analytics Engineering team.

Requirements

• Familiarity with typical product KPIs and frameworks like DAU/MAU, funnels, and A/B testing.
• Ability to write complex yet efficient SQL.
• Experience using tools such as Tableau, Looker, Mode, Hex, or Grafana.
• Experience writing dbt models and working with product analytics tooling like Heap, Pendo, Amplitude, or FullStory.
• Excellent communication skills in both written and verbal form.

Nice to have

• Knowledge about observability.
• Familiarity with Airflow or Prefect for generating ETL jobs.
• Experience measuring documentation as it relates to user success and business impact.

Culture & Benefits

• 100% Remote, Global Culture, bringing together talent from around the world.
• Opportunity to tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent communication, open decision-making, and an innovation-driven culture.
• Built on open-source community-driven values with empowered teams.
• Defined career growth pathways and approachable leadership.
• In-person onboarding for new 'Grafanistas'.
• Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.