SW Monitoring Manager (Automotive)

TL;DR

SW Monitoring Manager (Automotive): Managing and enhancing monitoring capabilities and incident response for critical software and system incidents affecting customer workshop tools, with an accent on improving observability and system reliability. Focus on leading incident handling from detection to resolution, performing Root Cause Analysis, and collaborating across teams to define monitoring needs and ensure critical data availability.

Location: Hybrid in Stockholm (typically 3 days in the office and 2 remote per week)

Company

hirify.global AB is a leading Swedish IT consulting firm specializing in building high-performing technology teams and delivering end-to-end IT solutions.

What you will do

• Drive process improvement in incident management, with a focus on monitoring capabilities.
• Collaborate across teams to define monitoring needs, enhance observability, and ensure critical data availability.
• Lead incident handling from detection to resolution and communication.
• Analyze, prioritize, and escalate incidents as needed.
• Communicate clearly with all involved stakeholders and end customers.
• Conduct Root Cause Analysis and Lessons Learned sessions.

Requirements

• English and Swedish: Fluent in speaking and writing.
• Experience with Datadog or comparable monitoring tools (e.g., Grafana, Prometheus).
• Incident Manager experience.
• Available to work on-call with 24/7 support on a scheduled rotation.

Nice to have

• Knowledge about customers electrical system and/or embedded systems in vehicles.
• Software development experience.
• Problem Manager, Assignment Leader or similar experience.

Culture & Benefits

• A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies.
• Opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects.
• Competitive compensation and comprehensive benefits package.
• A supportive culture that fosters continuous learning, growth, and professional development.
• Flexible hybrid working model for an optimal work-life balance.
• 25 days of annual leave to recharge and relax.
• An annual wellness allowance of 3,500 SEK to support health and wellbeing.