Onboarding Product Owner (Pension)

TL;DR

Onboarding Product Owner (Pension): Lead the development and continuous improvement of onboarding processes and products for pension schemes with an accent on delivering seamless client servicing experiences and compliance. Focus on defining product vision, applying design thinking, and collaborating across teams to enhance digital member journeys.

Location: London, UK (onsite)

Company

hirify.global is a leading UK financial services group and major global investor specializing in pensions, life insurance, and retirement solutions.

What you will do

• Define and own the product vision for onboarding aligned with client services strategy and digital roadmap
• Champion scheme-first mindset to enhance colleague and pension scheme member experience
• Apply design thinking to prototype and validate innovative onboarding solutions
• Translate business needs into product requirements and manage backlog prioritization
• Collaborate with engineering, design, compliance, and client teams to ensure alignment and readiness
• Lead teams effectively applying consistent management practices

Requirements

• Location: Must be based in or able to work onsite in London, UK
• Relevant degree or equivalent experience in business, technology, or pensions
• Certified Product Owner or equivalent experience with strong Agile delivery skills
• Deep understanding of Defined Benefit pensions and member servicing models
• Excellent communication and stakeholder management skills
• Leadership capability to manage multiple teams within a matrix structure

Nice to have

• Knowledge of digital design principles, accessibility standards, and customer journey mapping

Culture & Benefits

• Performance-related bonus plan and share schemes
• Generous pension contribution and life assurance
• Healthcare plan for permanent employees
• At least 25 days holiday plus public holidays with flexible holiday options
• Competitive family leave and electric car scheme
• Inclusive culture with flexible working options