Senior Solution Engineer (AI, Personalization)

TL;DR

Senior Solution Engineer (AI, Personalization): Designing and overseeing sophisticated personalization solutions leveraging hirify.global Personalization and broader composable technologies with an accent on strategic consulting, solution design, and delivery leadership. Focus on shaping personalization strategies, defining success metrics, and driving measurable ROI from personalization initiatives by combining hirify.global Personalization with data sources and AI models.

Location: London, England, United Kingdom (Hybrid). Willingness to travel up to 25% to facilitate executive strategy workshops and onsite engagements.

Company

hirify.global is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale by blending composability with native AI capabilities.

What you will do

• Define personalization strategies, business objectives, and KPIs with senior business and marketing stakeholders.
• Architect personalization solutions combining hirify.global Personalization with data sources like CDPs, CRMs, analytics, and AI models.
• Lead discovery, design sessions, and proof-of-concepts for segmentation, experimentation, and AI-powered personalization.
• Advise on organizational change management, governance, and operating models to scale personalization globally.
• Act as a subject-matter expert on personalization best practices, contributing strategic insights to Product and Engineering.
• Mentor internal team members and support field enablement across Sales, Customer Success, and Solution Engineering.

Requirements

• Strategic consulting, customer strategy, or digital transformation experience in addition to solution architecture.
• Deep understanding of personalization platforms, A/B testing, and AI/ML-powered segmentation, preferably in enterprise contexts.
• Track record of engaging with C-suite and senior business leaders to drive strategic decision-making.
• Strong technical background with SaaS platforms, composable architecture, and data integrations (APIs, CDPs, analytics).
• Hands-on proficiency with modern web technologies, such as React, Next.js, Vue, Angular, REST and GraphQL APIs, and cloud-based microservices.
• Familiarity with web rendering approaches (server-side, client-side, hybrid, SSG, ISR) and modern frameworks.
• Willingness to travel up to 25%.

Culture & Benefits

• Full-time employees receive Stock Options.
• Fertility and family building benefits, including a lifetime reimbursable wallet.
• Generous paid time off, including vacation, sick, education, compassion, and volunteer days.
• Annual education budget to improve skills and grow in your career.
• Full range of virtual and in-person events, including workshops and guest speakers.
• Annual wellbeing stipend for physical, financial, or emotional health.
• Monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.