Client Onboarding Manager

TL;DR

Client Onboarding Manager: Leading enterprise-level onboarding projects and guiding clients through implementation journeys with an accent on client adoption and cross-functional coordination. Focus on establishing clear project plans, driving product adoption, and ensuring seamless delivery across teams.

What you will do

• Lead enterprise-level onboarding projects and guide clients through implementation journeys.
• Coordinate internal cross-functional teams to ensure seamless delivery.
• Drive successful adoption of products by preparing and educating client teams.
• Establish clear project plans and communication workflows for transparency and alignment.

Requirements

• Fluent English required.
• 2–3 years of experience in project management, ideally client-facing or implementation-focused.
• Experience with KYC, Transaction Monitoring, or related compliance solutions is a strong advantage.
• Proactive and detail-oriented with motivation to deliver exceptional customer experiences.

Culture & Benefits

• Remote-first, trust-based culture with flexible working hours.
• Extra time off including birthday holiday, personal and sick days.
• Work with a global team across continents and time zones.
• Growth opportunities with clear goals, feedback, and learning support.
• Team offsites fully covered to meet and collaborate in person.
• Access to necessary tools and hardware for effective work.

Hiring process

• TA screening
• Hiring Manager Interview
• Assignment
• Final Interview