Senior Content Designer (GDS/GOV.UK)

TL;DR

Senior Content Designer (GDS/GOV.UK): Planning, writing, and managing usable and accessible content in line with GDS/GOV.UK standards for public and private sector clients with an accent on stakeholder management and user-centred design practices. Focus on ensuring content quality, coaching junior designers, and supporting the Head of Content.

Location: Remote with a need for some UK travel and client site visits.

Company

hirify.global is a £100M+ IT Services Consultancy that partners with central government departments and agencies to transform the UK public sector.

What you will do

• Plan, write, and manage usable and accessible content aligned with GDS/GOV.UK guidelines and standards.
• Manage stakeholders and build successful relationships, including explaining content decisions.
• Champion user-centred design practices and advocate for accessible digital products and services.
• Actively participate in the Content Design Community of Practice, sharing ideas and best practices.
• Take responsibility for content quality, including coaching and mentoring content designers.
• Line manage members of the content design team, providing project support, guidance, and appraisals.
• Support the Head of Content with training, project planning, recruitment, and sales activities.

Requirements

• Experience working in a public sector environment with knowledge of standards like the Service Standard.
• Passion for making things easier for people to understand to help users complete their goals.
• Experience with evidence-based content design that meets GDS/GOV.UK standards.
• Understanding of agile approaches and the role of content design in multidisciplinary teams.
• Strong communication, interpersonal, and stakeholder relationship management skills.
• Ability to apply strategic thinking and understand user needs through research collaboration.
• Commitment to putting accessibility at the heart of content design approaches.
• Experience in people management, including coaching and guiding junior colleagues.

Nice to have

• Proactive approach to addressing environmental issues and promoting diversity, equality, and inclusion.
• Experience in creating and updating prototypes, for example, using the GOV.UK Prototype Kit.

Culture & Benefits

• Autonomy to develop and grow skills and experience while being part of impactful project work.
• Supportive and collaborative environment with strong leadership.
• Access to LinkedIn Learning, a management development programme, and training.
• 24/7 confidential employee assistance programme.
• Flexible working options, including home working and part-time.
• 25 days of annual leave plus bank holidays, with the option to buy 5 extra days each year.
• 2 paid days per year to volunteer in local communities or a charity organisation.
• Salary Exchange Pension Scheme with 4% employer contribution and 5% employee contribution.
• Discretionary Company Bonus based on company and individual performance.
• Life Assurance of 4 times base salary.
• Non-contributory Private Medical Insurance and Worldwide Travel Insurance (spouse and dependants included).
• Enhanced Maternity and Paternity Pay.
• Season ticket loan and cycle to work scheme.