Senior Onboarding Officer (Fintech)

TL;DR

Senior Onboarding Officer (Fintech): Managing end-to-end merchant onboarding processes, focusing on acquiring services and compliance with scheme requirements. Focus on reviewing KYC and underwriting documentation, handling complex high-risk cases, and continuous process improvement within a dynamic regulatory landscape.

Location: Hybrid in London

Company

Our client is a growing international fintech company providing card payment processing, FX, and banking services.

What you will do

• Lead merchant onboarding processes in line with acquiring and scheme compliance requirements.
• Review KYC and underwriting documentation to ensure completeness and accuracy.
• Collaborate closely with sales, compliance, and risk teams to support onboarding workflows.
• Handle complex onboarding cases, particularly from high-risk industries.
• Ensure ongoing alignment with Visa and Mastercard requirements.
• Maintain detailed records and prepare reports for internal and external stakeholders.

Requirements

• Proven experience in acquiring is a must.
• 3+ years of experience in merchant onboarding, underwriting, or KYC roles.
• Background in high-risk industries such as crypto, forex, or adult.
• Solid understanding of card scheme requirements and payments compliance.
• Fluency in English required.

Nice to have

• Additional languages are an advantage.

Culture & Benefits

• Opportunity to be part of a fast-growing international fintech.
• Work within a collaborative compliance team at the core of the business.
• Competitive compensation package.
• Flexible working arrangements and supportive culture.