Flemish VIP Account Manager (iGaming)

TL;DR

Flemish VIP Account Manager (iGaming): Managing and retaining VIP customers to enhance their lifetime value with an accent on personalized relationship management and customer behavior analysis. Focus on resolving customer issues, monitoring performance, and ensuring compliance with regulations.

Location: Warsaw, Poland

Company

hirify.global is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.

What you will do

• Search for solutions to customer issues.
• Analyze customer behavior and maintain personalized relationships with VIP clients.
• Monitor customer performance and behavior for bonus evaluation.
• Ensure compliance with product regulations.

Requirements

• Proficiency in English, French, and Flemish (written and spoken).
• Proactive with good support and sales skills.
• Strong communication and negotiation skills.
• Attention to detail.
• Previous experience is an advantage.