Operations Specialist (Fintech)

TL;DR

Business Process Automation Specialist (Fintech): Configuring and maintaining workflow and automation tools for a financial technology company with an accent on process model implementation and documentation. Focus on testing low-code automations, supporting AI initiatives, and acting as a communication bridge between stakeholders.

Location: Onsite in Tallinn, Estonia

Company

hirify.global is a cutting-edge financial technology company specializing in innovative white-label card issuance platforms and payment system modernization.

What you will do

• Configure and maintain workflow and automation tools (e.g., ClickUp, Slack bots, low-code platforms).
• Support the implementation of target process models designed by architects.
• Prepare and maintain internal documentation: SOPs, user guides, checklists.
• Update process documentation based on defined triggers.
• Provide operational support in AI/automation initiatives (test outputs, prepare input data, report issues).
• Act as a communication bridge: ping stakeholders, request missing info, follow up on deadlines.

Requirements

• Experience with workflow/project management systems (ClickUp, Jira, or similar).
• Basic technical skills in low-code automation, integrations, or scripting.
• Strong organisational skills and attention to detail.
• Ability to produce clear documentation (SOP, guides, process diagrams).
• Good communication skills; proactive in chasing information and aligning stakeholders.
• Interest in AI/automation projects and willingness to grow technical skills.

Culture & Benefits

• Competitive salary and career opportunities.
• Medical Insurance upon the completion of the probationary period.
• Supportive and caring Leadership.
• A modern office in the center of Tallinn.
• Referral program, Stebby, team building and Company Events.
• Free parking.