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Retention Manager (iGaming)

Формат работы
remote (Global)
Тип работы
fulltime
Грейд
middle
Английский
b2
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Retention Manager (iGaming) (Email/CRM): Analyzing and optimizing retention campaigns, automated communications, and user lifecycle flows with an accent on email, SMS, push notifications, deliverability, and conversion metrics. Focus on building Customer.io, Smartico, and Symplify sequences, developing responsive HTML templates, and improving onboarding, retention, and reactivation journeys.

Location: Remote

Company

hirify.global operates in the iGaming or related industries.

What you will do

  • Analyze campaign effectiveness using open rates, click-through rates, and conversion metrics.
  • Identify growth opportunities across onboarding, retention, and reactivation flows.
  • Manage sender reputation, monitor deliverability, and minimize spam placement.
  • Prepare audience segments and configure content-based email campaigns.
  • Create automated email sequences in Customer.io, Smartico, Symplify, and other services.
  • Develop responsive HTML email templates and prepare technical specifications for design, copywriting, and analytics teams.

Requirements

  • At least one year of experience in iGaming or related industries.
  • Understanding of the technical principles of email, SMS, push notifications, and similar communication channels.
  • Experience with HTML layout and email templates.
  • Understanding of key communication metrics and ways to improve them.
  • Ability to create high-converting content for email newsletters.

Culture & Benefits

  • Remote full-time work.

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