Chief Operating Officer

TL;DR

Chief Operating Officer: Leading and scaling global customer-support and business operational teams with an accent on operational strategy, process optimization, and cross-functional collaboration. Focus on driving efficiency, transformation, and scalable growth in a technology-driven environment.

Location: Petah Tikva, Israel

Company

hirify.global is a global data MVNO delivering enterprise-grade global connectivity and IoT services across 200+ countries and 600+ mobile carriers.

What you will do

• Develop and execute operational strategies for scalability, quality, and agility.
• Lead and align customer-facing and business operational teams to deliver results.
• Partner with CEO and leadership to translate strategic goals into operational excellence.
• Drive continuous improvement and data-driven decision-making.
• Establish frameworks for process optimization, service quality, and performance measurement.
• Cultivate a culture of accountability, innovation, and customer-centricity.

Requirements

• Location: Petah Tikva, Israel (onsite role)
• English: Proficiency required with excellent written and verbal communication skills
• 10+ years of leadership experience in telecom or related industries.
• Proven success managing diverse global teams in customer support and operations.
• Strong B2B experience in technology and service delivery environments.
• High technical orientation and strategic execution skills.

Culture & Benefits

• Opportunity to lead and scale global teams with direct impact on company growth.
• Culture valuing innovation, execution, and teamwork.
• Parking, food allowance, cellular and unlimited data plans for traveling.
• Discount memberships and professional development budget.
• Global company environment with collaboration across the world.
• Fun working environment and company activities.