обновлено 7 месяцев назад
Production Support Analyst (ERP)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Production Support Analyst (ERP): Supporting users with ERP and internal tool requests while improving processes and ensuring compliance through effective auditing. Focus on interacting with users, solving configuration issues, and implementing audit frameworks.
Location: 100% remote work (from anywhere)
Company
is a leading technology company delivering cutting-edge solutions to major clients and innovative startups.
What you will do
- Interact with users to understand their requests and keep them updated.
- Resolve simple configuration issues.
- Ensure client requests are acknowledged and addressed promptly.
- Support the implementation of new audit frameworks.
- Conduct business audits to assess compliance and recommend enhancements.
Requirements
- 2+ years in tech support or similar role.
- 2+ years in an administrative, operations, compliance, or process-related role.
- 2+ years of customer-facing experience.
- Advanced level of English.
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