Customer Sales Support Specialist

TL;DR

Customer Sales Support Specialist: Providing support to new and existing customers by handling inquiries, processing quotes, and assisting with subscriptions and licensing. Focus on communication, customer service, and collaboration with sales, technical, and marketing teams.

Location: Prague, Czech Republic

Company

hirify.global is an international software development company known for creating powerful developer tools used by millions worldwide.

What you will do

• Respond to incoming email inquiries from new and prospective customers.
• Assist individuals and business clients with sales support.
• Distribute requests to sales, technical, and marketing teams.
• Process online quote requests and support subscription renewals and licensing questions.
• Handle inbound calls professionally and maintain up-to-date product knowledge.

Requirements

• Location: Must be based in Prague, Czech Republic
• English: Excellent command of written and spoken English (C2)
• Proven experience in sales support and customer service.
• Outstanding communication skills and customer-focused attitude.
• Ability to quickly learn internal tools and systems.