Technical Product Manager (Observability)

TL;DR

Technical Product Manager (Observability): Leading the vision, roadmap, and delivery of observability platforms with an accent on telemetry, distributed tracing, anomaly detection, and incident management. Focus on strengthening the ability to detect, prevent, and resolve production issues faster by leveraging data and AI.

Location: Requires full relocation to Bangkok, Thailand, where relocation support is provided.

Company

hirify.global is a global online travel agency, part of Booking Holdings, connecting people to destinations and experiences worldwide.

What you will do

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement.
• Define the vision for anomaly detection, tracing, and visibility systems.
• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions.
• Balance product velocity with technical debt and operational risk.
• Collaborate with data scientists to apply ML/AI techniques for smarter, more proactive monitoring.
• Communicate effectively across all levels, especially during complex or time-sensitive situations.

Requirements

• 3+ years of technical product or program management experience in a fast-paced environment.
• 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Strong product management and communication skills, with the ability to influence without authority.
• Proven ability to define vision and strategy, set clear priorities, and deliver measurable impact.
• Experience managing complex, cross-functional technical initiatives end-to-end.
• Analytical and data-driven mindset; comfortable using metrics, dashboards, or SQL to support decision-making.
• English: B2 required.
• Must be able to relocate fully to Bangkok, Thailand.

Culture & Benefits

• Diverse team of over 7,000 people from 90 countries.
• Data and technology are at the heart of the company culture, fueling curiosity and innovation.
• Opportunity to help build travel for the world and work on world-class products.
• Prioritize attracting diverse talent and cultivating an inclusive environment.
• Employment based solely on merit and qualifications, with equal employment opportunity.