Senior Manager, Servicenow Irm Ecosystem (Fintech)

TL;DR

Senior Manager, Servicenow IRM Ecosystem (Fintech): Develop and optimize ServiceNow for Integrated Risk Management (IRM) across Enterprise Risk Management (ERM) and Internal Audit (IA) processes. Focus on designing end-to-end solutions that support enterprise risk assessments, audit engagements, and incident management, while driving adoption, innovation, and measurable value.

Location: Hybrid work schedule, expected to spend at least four full days each week working in an hirify.global office in Atlanta, Georgia, or Houston, Texas.

Company

hirify.global is one of the world’s leading independent global investment firms dedicated to rethinking possibilities for their clients.

What you will do

• Lead the design, implementation, and continuous optimization of ServiceNow workflows.
• Oversee agile delivery practices, manage product backlogs, and define actionable requirements.
• Evaluate and implement AI and automation opportunities to simplify cross-enterprise risk workflows.
• Develop and maintain a forward-looking ServiceNow roadmap and communicate vision to stakeholders.
• Oversee testing protocols and lead change management efforts for platform improvements.
• Drive user engagement through education, documentation, and training programs.

Requirements

• Bachelor’s degree in Business, Information Systems, Risk Management, or related field (Master’s preferred).
• Professional certifications such as CRISC, CISA, or CFA desired.
• 7–10 years of experience implementing and managing GRC/IRM platforms in financial services.
• ServiceNow experience highly preferred; experience with Archer, MetricStream, AuditBoard, or similar platforms will be considered.
• Deep understanding of risk frameworks, audit methodologies, and control functions.
• Proven success in agile methodologies and project management.

Culture & Benefits

• Flexible paid time off.
• Hybrid work schedule.
• 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution.
• Health & wellbeing benefits.
• Parental Leave benefits.
• Employee stock purchase plan.