Robotics Sustainment Engineer

Location: Haslet, TX, with occasional travel to warehouse customer sites up to about 15% of the time; significant hands-on work alongside maintenance technicians is required.

Salary: $100,000–$130,000/year at the start of employment, plus equity.

Company

hirify.global is an AI robotics company building autonomous warehouse and supply-chain systems powered by generalist robotic systems.

What you will do

• Investigate field robot failures using fleet data, incident reports, failed-part teardowns, and hardware diagnostics, then define corrective actions.
• Design, prototype, test, validate, and release mechanical reliability fixes through production cut-in and field retrofit.
• Support manufacturing and field maintenance teams with build issues, nonconforming parts, repair procedures, and troubleshooting escalations.
• Track fleet failure modes and downtime drivers, prioritize reliability work, and document findings in reports, drawings, BOMs, and maintenance procedures.
• Collaborate with design engineering, quality, supply chain, suppliers, software, and manufacturing teams to prevent repeat failures.
• Visit customer warehouses to investigate failures, support fix rollouts, and train on-site maintenance teams.

Requirements

• BS in Mechanical Engineering or a related field, or equivalent hands-on engineering experience.
• 3+ years of experience in mechanical design, reliability, sustaining, or field engineering for electromechanical systems.
• Proficiency in 3D CAD such as SolidWorks or Onshape and production drawings with GD&T.
• Hands-on experience with tools, disassembly, test setups, robots, and hardware troubleshooting.
• Working knowledge of drivetrains, bearings, gearboxes, fasteners, and structural components.
• Basic understanding of electrical systems, sensors, and motors for troubleshooting related failure modes.
• Ability to analyze data with Excel, SQL, Python, or similar tools to identify failure trends.
• Clear written and verbal communication with engineers, technicians, and non-technical stakeholders.
• Willingness to travel to warehouse sites up to about 15% of the time.

Nice to have

• Experience with industrial robots, ASRS, warehouse automation, or fielded robotic fleets.
• Reliability engineering experience with FMEA, Weibull analysis, MTBF tracking, or accelerated life testing.
• Experience managing ECOs and implementing changes in production and the field.
• Familiarity with DFM/DFA and supplier collaboration.
• Experience with plastic and sheet metal design, CNC, and 3D printing.
• Experience with incident tracking and PLM tools such as Arena.

Culture & Benefits

• High-intensity, hands-on, cross-functional environment focused on reliability, ownership, and resourcefulness.
• Unlimited flexible time off.
• Medical, dental, and vision insurance.
• Paid parental leave and commuter benefits including paid parking.
• 401k contributions, equity participation, and referral bonuses.