Client Support QA Engineer (Healthcare)

Location: Remote-first in the United States; approximately 5% travel, including possible travel to Boston, MA for onboarding and occasional in-person meetings and company events. Not eligible for hire in California.

Salary: $95,000–$110,000 annually, plus benefits and bonus.

Company

hirify.global provides a clinical intelligence platform and agentic AI-powered healthcare solutions that connect health plans and providers across authorization, payment accuracy, and clinical validation.

What you will do

• Plan, author, and execute test plans for FHIR-based APIs, validating schema conformance, resource structures, and implementation-guide alignment.
• Perform manual and automated testing of RESTful healthcare web services and track defects through resolution.
• Develop QA protocols and procedures aligned with evolving healthcare standards and compliance requirements.
• Analyze test results and report findings to engineering, product, implementation, and other stakeholders.
• Review test cases, provide developer feedback, and improve testing processes, coverage, cycle time, and reliability.
• Collaborate with Solution Architects, Engineering, Implementation, and Product to build quality into delivery.

Requirements

• 2+ years of quality engineering experience in healthcare technology.
• Hands-on experience testing APIs based on clinical-data interoperability standards, including validation of Patient, Encounter, and Observation resources against implementation guides.
• Experience with tools for querying, mocking, and inspecting REST endpoints; testing methodology is more important than a specific tool.
• Understanding of healthcare regulatory and compliance requirements.
• Strong analytical, attention-to-detail, communication, and cross-functional collaboration skills.
• Ability to communicate quality findings, test results, and status updates to external stakeholders.

Nice to have

• Client-facing experience.
• Familiarity with legacy healthcare messaging formats.
• QA certification, experience working with offshore teams, or a relevant degree.

Culture & Benefits

• Remote-first work with approximately 5% travel and occasional in-person events.
• Medical, dental, vision, life, disability, and Employee Assistance Program coverage.
• 401(k) retirement plan with company match, flexible spending account, and health savings account.
• Flex Time Off, company holidays, and up to 14 weeks of paid parental leave.
• Pet insurance and a supportive, inclusive, growth-oriented environment.

Hiring process

• Preliminary phone screening with Talent Acquisition, followed by a hiring manager meeting, peer interview, and case study.