Senior Solutions Engineer – Web

Location: Remote; other locations: United States. Willingness to travel when required.

Company

hirify.global develops AI-powered identity verification and security solutions for banks, fintechs, marketplaces, governments, and other industries.

What you will do

• Guide enterprise customers through end-to-end integration of the hirify.global platform, SDKs, and APIs from kickoff to go-live.
• Train customer technical teams, translate use cases into integration designs, and provide web application architecture guidance.
• Support live integrations by reproducing issues, identifying root causes, guiding customer troubleshooting, and coordinating fixes with Engineering.
• Review releases, improve integration performance, and lead upgrades, migrations, and deprecations.
• Contribute to developer documentation, code samples, internal efficiency tools, and engineering mentorship.

Requirements

• 5+ years in a customer-facing technical role such as solutions, integration, or support engineering, ideally in enterprise SaaS.
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
• Advanced JavaScript (ES6+) and TypeScript, HTML, CSS, and experience with a modern framework such as React, including Next.js, Angular, or Vue.js; understanding of client-side SDK behavior in server-rendered applications.
• Strong REST API and webhook integration and debugging skills using browser developer tools, network traces, logs, and API clients such as Postman.
• Experience integrating and troubleshooting third-party web SDKs.
• Knowledge of CORS, Content Security Policy, CSRF, XSS, OAuth 2.0 / OpenID Connect, JWT, software architecture, and system integration patterns.
• Proficiency with Git and modern JavaScript tooling such as npm or pnpm and Vite.
• Hands-on use of AI coding assistants such as GitHub Copilot, Cursor, or Claude Code, with judgment to verify their output and follow security and privacy policies for customer data.
• Clear communication with engineers and business stakeholders; professional fluency in English and Spanish.
• Willingness to travel when required.

Nice to have

• Experience with identity verification, KYC, fraud prevention, biometrics, or AI-driven fraud such as deepfakes, injection attacks, and synthetic identities.
• Familiarity with cloud platforms, CI/CD pipelines, and testing frameworks such as Vitest, Jest, or Playwright.
• Experience with LLM APIs, AI agents, MCP, browser camera and media APIs, WebRTC, networking, security, or compliance.
• Experience writing developer documentation or building internal tools.

Culture & Benefits

• High-performance culture with freedom, responsibility, context over control, and continuous feedback.
• Flexible working hours and workplace.
• Open vacation policy.
• Promotions, professional development, and ownership with autonomy.
• Inclusive and diverse global work environment with reasonable accommodations available during hiring.