AI Integration & Automation Developer (AI)

Location: US Virtual Location, United States of America; remote

Salary: $82,500–$111,000 per year

Company

hirify.global provides Managed Services and related technology operations solutions.

What you will do

• Design, develop, test, maintain, and support AI-enabled automations, integrations, and workflow solutions for Managed Services.
• Build reusable orchestration patterns, connectors, scripts, and workflows connecting systems, data, prompts, APIs, and operational processes.
• Develop LLM-enabled workflows, agentic automation, and AI-assisted processes with guardrails and fallback logic.
• Integrate enterprise tools, ITSM and ticketing systems, monitoring platforms, cloud services, knowledge bases, and internal applications.
• Analyze operational problems, validate measurable efficiency and business outcomes, and troubleshoot defects and integration failures.
• Document designs, configurations, support procedures, ownership, and knowledge articles; participate in testing, UAT, release readiness, change control, and production support.

Requirements

• Bachelor’s degree in computer science, information technology, software engineering, or a related field, or equivalent experience.
• 5+ years of experience developing automations, integrations, scripts, workflows, or application solutions in enterprise or services environments.
• Hands-on automation development experience with tools or languages such as Python, PowerShell, JavaScript, APIs, workflow platforms, or low-code/no-code automation tools.
• Experience designing or supporting AI-enabled workflows, LLM-driven processes, AI agents, orchestration patterns, or intelligent automation solutions.
• Understanding of prompt design, structured outputs, human-in-the-loop patterns, guardrails, fallback logic, and production AI considerations.
• Experience integrating operational platforms such as ITSM, monitoring and observability tools, cloud platforms, ticketing systems, knowledge bases, or internal applications.
• Ability to analyze business or operational processes and convert requirements into working automation solutions.
• Strong troubleshooting, root-cause analysis, trade-off evaluation, communication, collaboration, documentation, and prioritization skills.
• Ability to work as a hands-on developer with technical resources and business stakeholders while maintaining production stability.

Nice to have

• Working knowledge of Managed Services operations, ITIL practices, or service management processes.
• Experience with Azure, AWS, or GCP.
• Experience with data pipelines, vector databases, embeddings, event-driven workflows, or containerized environments.
• Certifications related to AI, automation, cloud platforms, ITIL, or service management.

Culture & Benefits

• Remote, full-time employment in a US virtual location.
• Hands-on work focused on measurable efficiency gains, cost avoidance, quality improvement, and operational scalability.
• Collaboration across engineering, service ownership, process ownership, development, and operational stakeholders.
• Equal opportunity workplace committed to inclusion and belonging.
• Physical duties include extended sitting, communication, use of hands and arms, movement, and occasional lifting or moving up to 10 pounds.