ServiceNow Developer Intern

Location: Singapore; the work model prioritizes in-person collaboration.

Company

hirify.global delivers enterprise technology, software, services, and solutions for global enterprises and public sector organizations.

What you will do

• Support ServiceNow platform administration, configuration, development, and IT Service Management processes.
• Configure forms, fields, UI Policies, Client Scripts, Business Rules, access controls, tables, and business logic under guidance.
• Maintain Service Catalog items, Record Producers, workflows, and low-code applications using App Engine Studio.
• Participate in testing, troubleshooting, defect resolution, upgrades, patch testing, releases, deployments, and platform support.
• Assist with integrations and API-based connectivity between ServiceNow and other applications.
• Prepare technical documentation and participate in requirements sessions, solution workshops, project discussions, and process improvements.

Requirements

• Currently pursuing a Diploma or Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline.
• Basic understanding of programming, software development, information systems, or related IT concepts.
• Good analytical, troubleshooting, problem-solving, organizational, and attention-to-detail skills.
• Good verbal and written communication skills; able to work independently and collaboratively.
• Willingness to learn new technologies and work in a project-based environment.

Nice to have

• Basic understanding of ITSM processes, including Incident, Problem, Change, Request, or Knowledge Management, and familiarity with IT service delivery concepts.
• Exposure to ServiceNow navigation, forms, lists, users, groups, roles, administration, or configuration concepts; prior ServiceNow experience is not required.
• Basic knowledge of JavaScript, HTML, or other programming and scripting languages.
• Understanding of REST APIs, system integration, databases, data modelling, or data relationships.
• Interest or exposure to workflow automation, low-code/no-code development, cloud platforms, enterprise applications, and digital workflow solutions.
• Adaptability, teamwork, collaboration, willingness to learn, and ability to manage assigned tasks and meet deadlines.

Culture & Benefits

• Full-time internship in a structured corporate environment with in-person collaboration and flexibility supporting wellbeing, productivity, individual work styles, and life circumstances.
• Hands-on exposure to the ServiceNow platform, ITSM, workflow automation, low-code development, enterprise applications, and real-world technology projects.
• Learning from experienced ServiceNow architects, developers, consultants, and other technology professionals.
• Development of technical troubleshooting, documentation, problem-solving, and professional skills supporting a future career in ServiceNow development, consulting, or enterprise technology.
• Inclusive environment focused on strong connections and community.