Senior Solutions Engineer (AI)

Location: London, England, United Kingdom; hybrid and flexible work environment, with approximately 25% travel within the region and to industry conferences and events.

Company

hirify.global is a global video technology company providing live, on-demand, and real-time video experiences, including AI-powered capabilities, to more than 1,000 organizations.

What you will do

• Partner with Sales Representatives and Customer Success Managers to win new deals and upsells.
• Lead technical presales, discovery, requirements gathering, and solution design sessions with customers.
• Demo hirify.global products and translate complex technology into clear customer value propositions.
• Create requirement specifications and solution architecture documents for integrations with third-party applications.
• Respond to RFIs, RFPs, and security documentation covering AI governance, data flows, customer content, AI providers, GDPR, and the EU AI Act.
• Run PoCs and AI pilots, define success criteria, and build custom demonstrations using AI tools and hirify.global APIs.

Requirements

• At least five years of presales or similar experience in solution selling or consulting.
• Strong understanding of solution selling, presales, discovery, and requirements specification gathering.
• Broad and deep technical knowledge with the ability to quickly learn new technologies.
• Working knowledge of LLMs, RAG, prompt design, AI agents, marketing automation, learning management solutions, and responsible AI, with hands-on experience using AI tools.
• Excellent written and verbal communication and strong customer-facing interpersonal skills.
• Bachelor’s degree in Computer Science or another engineering discipline, or a proven technical background.
• Strong initiative, entrepreneurial mindset, self-organization, and ability to work in a flexible, fast-paced environment.

Nice to have

• Fluency in additional languages.

Culture & Benefits

• Hybrid, flexible work environment in the UK.
• 25 days of annual leave.
• Pension scheme and group life insurance.
• Vitality Health Insurance and a mental health program.
• Personal and professional development programs.
• Occasional cross-company long weekends.