Manager, Technical Operations (AI Data Center)

Location: Onsite in Tydal, Norway. Legal right to work in Norway and ongoing work authorization are required.

Salary: Not specified.

Company

hirify.global designs, builds, deploys, and manages AI factories and high-performance computing, memory, infrastructure software, and end-to-end technology solutions for enterprises, sovereign AI initiatives, and neocloud providers.

What you will do

• Lead day-to-day onsite data center operations and technical support activities.
• Manage, coach, and develop technical operations professionals while maintaining training, competency, and certification requirements.
• Own 24x7 staffing, shift coverage, workforce planning, operational readiness, and continuity across all shifts.
• Establish shift handovers and coordinate incident response, issue resolution, escalation, and customer communications.
• Partner with customers, vendors, and internal stakeholders to deliver reliable service and drive continuous improvement.
• Ensure compliance with Norwegian HSE requirements, PPE and ESD controls, site-access and security requirements, and approved OEM, customer, and site procedures; participate in the on-call rotation.

Requirements

• Experience leading technical operations, data center, infrastructure, or managed services teams.
• Proven experience managing 24x7 or multi-shift operations, including staffing coverage, shift handovers, operational readiness, and incident escalation.
• Strong people leadership, coaching, and performance management skills.
• Experience with incident management, service delivery, and customer-facing operations.
• Strong communication and stakeholder management skills.
• Professional English proficiency required.
• Ability to meet customer site-access, security, background screening, and training requirements.
• Legal right to work in Norway and ability to maintain required work authorization throughout employment.
• Ability to participate in an on-call rotation and respond outside scheduled hours when required.

Nice to have

• Experience supporting AI, HPC, cloud, hyperscale, or enterprise data center environments.
• Knowledge of server hardware, infrastructure operations, and break/fix processes.
• ITIL, project management, service management, HSE, or related certifications.
• Experience with large-scale GPU or high-density compute environments.
• Norwegian language skills.

Culture & Benefits

• Mission-critical 24x7 operating environment with on-call participation and after-hours escalation support.
• Work focused on safety, accountability, customer service, operational consistency, and continuous improvement.
• Leadership approach emphasizes collaboration, ownership, servant leadership, continuous learning, and exposure to advanced AI tools and technologies.