Senior Infrastructure Operations Engineer (AI)

Location: Norway; this role is based out of Glomfjord and includes travel to additional data centres.

Company

Nscale provides a cost-effective, high-performance GPU cloud for AI start-ups and large enterprise customers.

What you will do

• Oversee the design, implementation, and maintenance of complex data centre systems.
• Lead large-scale infrastructure projects and evaluate emerging technologies.
• Serve as a subject matter expert for high-priority customer service scenarios, technical incidents, and escalations.
• Define operational standards, policies, and best practices.
• Provide mentorship and technical leadership, conduct performance reviews, and support strategic infrastructure planning.
• Engage with customers on key projects and service improvements; travel to additional data centres to manage deployments and assess operations.

Requirements

• Deep knowledge of data centre architecture, cloud platforms, and disaster recovery planning.
• Advanced troubleshooting and root cause analysis expertise.
• Proven leadership and project management skills.
• 6+ years of experience focused on infrastructure design and management.
• Higher-level Advanced certification.
• Strong analytical, organisational, decision-making, problem-solving, relationship-building, and stakeholder-influencing skills.
• Ability to understand technical concepts and problems quickly, work independently, learn rapidly, and operate effectively in an ambiguous, results-driven environment.

Nice to have

• Experience with large-scale data centre environments.
• Hands-on GPU server experience at a technology organisation.
• Strong customer service ethic.

Culture & Benefits

• Collaborative, supportive, and innovative working environment focused on ownership, accountability, openness, and transparency.
• Competitive package including base salary and equity, with reviews every 12 months.
• Dynamic progression plan with opportunities to try new things, lead, challenge the status quo, and own impact.
• Equal-opportunity environment with accommodations available for specific candidate needs.

Hiring process

• Nscale does not accept unsolicited candidate submissions from recruitment agencies.