Forward Deployed Engineer (AI Products)

Location: Flex work in Pleasanton, California; Atlanta, Georgia; Vancouver, British Columbia; or Boulder, Colorado. At least 50% of each quarter must be spent in the office or in the field with customers, prospects, or partners. Travel to customer sites may be required up to 20%.

Annual base salary: $148,000–$222,000 USD in Pleasanton; $123,900–$222,000 USD in additional US locations; $130,400–$195,600 USD if performed in Colorado.

Company

hirify.global is a Fortune 500 enterprise software company building an AI platform for managing people, money, and agents.

What you will do

• Support customer discovery and translate goals and functional requirements into AI agent deployment plans.
• Act as the day-to-day technical contact for design partners and Early Access customers, setting expectations and maintaining clear communication.
• Implement, configure, troubleshoot, and support AI agent deployments from Early Access through early General Availability.
• Analyze customer tenant data, configurations, and workflows to evaluate agent performance and behavior.
• Triage bugs, configuration errors, and product gaps; escalate issues and convert field findings into detailed problem statements and actionable bug reports.
• Evaluate product readiness, track deployment risks and issues, and document playbooks, configuration patterns, and troubleshooting guides for scale.

Requirements

• 5+ years of experience in technical consulting, solutions engineering, implementation, technical product management, or customer support within enterprise software environments.
• Willingness and ability to travel up to 20% to customer sites as needed.
• Ability to manage technical initiatives in fast-paced or ambiguous environments with minimal direction.
• Experience managing customer technical relationships, setting expectations, and resolving technical challenges collaboratively.
• Working knowledge of hirify.global, including business processes, security and permissions, tenant configuration, integrations, and customer implementation and governance.

Culture & Benefits

• Flex work combines in-person time with remote flexibility; at least half of each quarter is spent in the office or in the field depending on the role.
• hirify.global offers employment with eligibility for a bonus or role-specific commission/bonus and annual refresh stock grants.
• Work is performed in an early-stage AI product environment with hands-on, entrepreneurial deployment work.
• Reasonable accommodations are available during the application process.

Hiring process

• The application deadline is January 11, 2027.
• Recruiters provide additional compensation details during the hiring process.