Payment Operations Analyst (Fintech)

Location: Malta; hybrid working

Salary: €40,000–€55,000 per year, based on experience and relevant certifications.

Company

hirify.global provides stablecoin-powered financial infrastructure for enterprises and is now part of Mastercard, supporting fiat and digital-asset payments across more than 130 countries.

What you will do

• Execute and oversee daily manual and automated deposits, client payments, settlements, pay-ins, and pay-outs.
• Monitor the end-to-end merchant payment lifecycle, resolve escalated payment issues within target SLAs, and track open payment queries.
• Coordinate with Compliance and monitoring teams on flagged transactions, RFIs, and counterparty whitelisting.
• Support onboarding and client relationship teams with account configuration, payment-method loading, and client queries.
• Assist with financial reporting, statement reviews, banking and payment-partner fee reviews, safeguarding, reconciliation, and liquidity-related operations.
• Improve operational procedures through AI tools, automation, digital solutions, and payment project management.

Requirements

• At least 1 year of experience in payments, finance, or banking operations.
• Understanding of payment processing, settlements, and reconciliation procedures.
• Excellent written and verbal command of English.
• Advanced Level Education Certificate, Banking Diploma, or higher; alternatively, a BCom/BSc in Banking, Finance, or Accounting.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Comfort working with Excel and financial reporting tools.
• Strong communication and interpersonal skills for maintaining relationships with internal teams, merchants, and financial institutions.
• Openness to adopting new technologies and AI tools, with a proactive and collaborative approach to process improvement.
• Willingness to support teams across a growing and dynamic business.

Nice to have

• Knowledge of EMI operations, safeguarding requirements, AML/compliance processes, RFIs, and transaction monitoring.
• Knowledge of cryptocurrency, DeFi, or neobanking.
• Financial reporting and payments experience.
• Experience with Jira, Confluence, Zendesk, QuickSight, or Tableau.

Culture & Benefits

• Flexible working hours with hybrid working at the core.
• Flexible holiday approach.
• Occasional rotational coverage for public holidays and outside standard hours.
• Opportunities to travel to offices around the world.
• Open, creative, growth-minded, diverse, and inclusive working environment.