Junior Trade Support Officer (CFD Brokerage)

Location: Remote, Malaysia

Company

hirify.global is a global financial services group founded in 2014, with 300+ employees, regulated entities across major jurisdictions, and an active-trading client base spanning CFDs, Futures, and Options.

What you will do

• Support Business Development and Support teams with trade-related queries and complaints, resolving them promptly and professionally.
• Handle and escalate technical issues to relevant internal departments.
• Coordinate with Compliance on high-risk complaints.
• Conduct trade surveillance, investigate irregular activity across asset classes, and report suspicious activity to Brokerage and Compliance.
• Develop tools to support daily operations and prepare competitor analysis and market research.
• Produce complex reports for management and regulatory bodies and perform additional localized duties as required.

Requirements

• Minimum 3 years of experience in an FX and CFD environment.
• College or university degree in Finance, Mathematics, Economics, or a related field.
• Experience with MT4 and MT5.
• Fluent English, both spoken and written.
• Ability to work under pressure and meet deadlines, with critical attention to detail.
• Positive can-do attitude, strong work ethic, and excellent teamwork skills.

Nice to have

• CySEC Advanced Certificate.
• Experience with Exchange Traded Derivatives.

Culture & Benefits

• Full-time opportunity in a global, fast-growing financial services company.
• Remuneration based on qualifications and experience, including a 13th salary and discretionary performance bonuses.
• Employee Training & Development program.
• Medical insurance covering outpatient, inpatient, and dental care.
• Quarterly or semiannual team activities, plus birthday and loyalty benefits.

Hiring process

• First interview with Talent Acquisition and the Hiring Manager.
• Final interview with top management.