Solutions Engineer - Life Sciences - EMEA

Location: Munich, Germany; hybrid work environment with 3+ days per week in the office. Travel: 25% within Europe.

Company

hirify.global provides an AI-native frontline operations platform that helps manufacturers digitize, connect, and continuously improve production. Founded out of the MIT Media Lab, hirify.global is headquartered in Boston and has European headquarters in Munich, with offices across several international locations.

What you will do

• Partner with customers to understand operational challenges, goals, and success criteria and support solution architecture for their processes.
• Develop, configure, and implement hirify.global solutions alongside customers and partners.
• Support enterprise customer projects from kickoff through delivery, ensuring timely and high-quality outcomes.
• Build trusted relationships across customer organizations, from production-floor teams to C-suite stakeholders.
• Provide ongoing technical support, diagnose issues, and drive resolutions.
• Represent customer insights internally and contribute to product feedback, playbooks, processes, and delivery frameworks.

Requirements

• 5+ years of experience in manufacturing, operations technology, or a related field, including customer-facing project leadership.
• Experience with Operations Technology, including MES, ERP, or similar systems, with architecture and implementation experience in the pharmaceuticals and life sciences industry.
• Experience with system and device integration in manufacturing.
• Proven experience leading Lean Manufacturing or continuous improvement initiatives and identifying opportunities on a shop floor.
• Strong project management, organizational, written, and verbal communication skills, including enterprise-level engagement management.
• BS in Engineering or a similar field.
• Fluency in English.
• Availability for 25% travel within Europe.

Culture & Benefits

• Hybrid work environment with a flexible work schedule.
• Direct impact on the product and company culture.
• Virtual company events and happy hours.
• In-office catered lunches and stocked kitchens.
• Inclusive workplace focused on diversity, families, and personal well-being.