Project and Program Manager with German

Location: Sofia, Bulgaria; work from home opportunities available

Company

hirify.global delivers managed services across PC, Print, and Collaboration businesses, including hardware, services, and solutions deployments.

What you will do

• Lead end-to-end transitions and implementations of managed services projects and programs according to contractual commitments, Statements of Work, and customer outcomes.
• Act as the primary customer contact, managing communication, expectations, governance, risks, issues, escalations, and stakeholder relationships.
• Develop and govern project and transition plans, coordinate internal teams, suppliers, partners, and customer stakeholders, and oversee deployments and service readiness.
• Manage project financials, including budgets, forecasts, purchase orders, supplier payments, revenue realization, and cost control.
• Drive status reporting, KPI tracking, milestone reviews, change control, compliance, documentation, acceptance processes, and corrective actions.
• Support sales pursuits, lead handovers and lessons learned, maintain project data quality, mentor project team members, and drive process improvement initiatives.

Requirements

• Advanced university degree or equivalent.
• 5+ years of client-facing experience and 5+ years of project management experience in IT or transition/transformation services.
• Strong written and verbal English and German language skills.
• Strong project management, planning, prioritization, organization, communication, negotiation, problem-solving, leadership, and stakeholder management skills.
• Experience with risk and issue management, financial management, escalation management, and change management.
• Customer centricity, continuous improvement, operational excellence, adaptability, and a self-motivated approach.
• Technical skills with MS Office and Smartsheet.

Nice to have

• Managed Services knowledge and experience.
• AI skills.
• PMP or alternative project management certification.
• ITIL certification.

Culture & Benefits

• Collaborative environment with opportunities for professional development and exposure to customer relationship management, financial planning, business analysis, and systems integration.
• Additional medical insurance and life insurance.
• Additional paid leave and food vouchers.
• Wellness program, including Multisport cards.
• Work-life balance support, including work from home opportunities.