Project and Program Manager with Spanish or German

Location: Sofia, Bulgaria; work-from-home opportunities are available. Standard shift aligned with Bulgaria.

Company

hirify.global provides managed services across PC, Print, and Collaboration businesses.

What you will do

• Lead end-to-end transitions and implementations of managed services projects and programs according to contracts, Statements of Work, timelines, budgets, and customer outcomes.
• Act as the primary customer contact, managing communication, expectations, governance, risks, issues, escalations, and executive reporting.
• Develop project and transition plans and coordinate internal teams, suppliers, partners, and customer stakeholders.
• Manage budgets, forecasting, purchase orders, supplier payments, revenue realization, cost control, and project performance.
• Oversee deployment activities, supplier onboarding, ordering, installation management, service readiness, handovers, and lessons learned.
• Support sales pursuits, ensure contractual and commercial compliance, mentor project members, and lead process improvement initiatives.

Requirements

• Advanced university degree or equivalent.
• 5+ years of client-facing experience, either face-to-face or remotely, and 5+ years of project management experience in IT or transition/transformation services.
• Strong project management, planning, prioritization, organization, leadership, stakeholder management, risk and issue management, financial management, escalation management, and change management skills.
• Excellent communication, negotiation, problem-solving, customer-centricity, adaptability, and continuous-improvement skills.
• Strong written and verbal English skills.
• Strong written and verbal Spanish or German skills.
• Technical proficiency with MS Office and Smartsheet.

Nice to have

• Managed Services knowledge and experience.
• AI skills.
• PMP or an alternative project management certification.
• ITIL certification.

Culture & Benefits

• Collaborative environment supporting professional success and development.
• Exposure to customer relationship management, financial planning, business analysis, systems integration, corporate clients, sales, and upper management.
• Additional medical insurance and life insurance.
• Additional paid leave, food vouchers, and a wellness program including Multisport cards.
• Work-life balance support, including work-from-home opportunities.