Head of Product (Ride-Hailing & SaaS)

Location: Remote in Slovakia or Ukraine; work from home or office available.

Company

OnTaxi is a Ukrainian nationwide ride-hailing service operating for more than 10 years, serving hundreds of thousands of trips daily and ranking among Ukraine's top three ride-hailing services.

What you will do

• Lead four Product Managers responsible for the Driver App, Rider App, Core Team, and SaaS.
• Own product strategy for the Ukrainian ride-hailing business and SaaS direction.
• Improve marketplace liquidity, matching, completion rate, ETA, trip economics, and driver and rider retention.
• Scale the SaaS platform through multi-tenancy, market-specific configurability, localization, and rapid franchise onboarding.
• Lead hiring, onboarding, performance reviews, product processes, and cross-functional collaboration.
• Use AI and automation to accelerate product development, analytics, and decision-making.

Requirements

• 6+ years of product management experience, including at least 3 years leading Product Managers.
• Experience with marketplaces, two-sided platforms, on-demand businesses, or logistics.
• Strong understanding of unit economics, including gross bookings, take rate, contribution margin, incentives, CAC, LTV, and trip margins.
• Experience with mobile products for iOS and Android and high-load real-time systems.
• Hands-on experience optimizing supply-demand balance, liquidity, matching, and conversion rates.
• Understanding of marketplace infrastructure, including matching and dispatch, pricing, ETA prediction, and supply positioning; ability to discuss technical trade-offs with engineers without writing code.
• Strong data-driven product management skills involving metrics, analytics, experimentation, and A/B testing.
• Ability to define long-term product strategy, translate it into an actionable roadmap, lead Product Managers, and improve product management quality.
• Experience driving collaboration across Engineering, Operations, Marketing, Data, and Customer Support.

Nice to have

• Experience in ride-hailing, delivery, or another on-demand business.
• Experience launching products in new international markets.
• Experience with B2B SaaS, customer onboarding, and product partnership support.
• Understanding of transportation and mobility regulations.

Culture & Benefits

• Flexible schedule, work-from-home or office options, and no overtime.
• 19 working days of annual vacation on a pro-rata basis and 15 working days of sick leave per year.
• Comprehensive medical insurance from a Ukrainian provider, including family programs and options for employees living abroad.
• Free English classes and online workshops, lectures, and webinars.
• Career growth through promotions and rotations.
• Collaborative culture focused on professionalism, product quality, transparent communication, continuous learning, and support for Ukrainian servicemen and their families.

Hiring process

• Recruiter interview, skill assessment interview, case interview, and offer call.
• If the CV matches the requirements, interview scheduling and clarification of details take place within 2 weeks after application submission.