Manager, Global Security Operations Center (Defense)

Location: Onsite in Rio Rancho, New Mexico; support operational needs outside standard business hours, including occasional nights, weekends, and holidays.

Company

hirify.global develops and delivers advanced defense systems in an early-stage environment focused on rapid execution and operational ownership.

What you will do

• Lead daily GSOC operations, including staffing, shift coverage, handoffs, procedures, escalation paths, and quality checks.
• Supervise GSOC Operators and coordinate security activity with site security personnel, third-party guards, stakeholders, emergency services, and other partners.
• Coordinate monitoring of cameras, alarms, access control, incident reports, and other approved security information sources across company locations.
• Ensure incidents, notifications, system outages, and follow-up actions are documented, communicated, reviewed, and escalated according to company procedures.
• Prepare the GSOC for growth and coordinate the transition of centralized functions to a future permanent GSOC while supporting New Mexico operations.

Requirements

• 7+ years of experience in physical security, security operations, emergency communications, dispatch, a security operations center, or a control room.
• 2+ years leading, supervising, or coordinating security personnel or operational teams.
• Experience coordinating incident response, escalations, shift coverage, and accurate operational reporting.
• Experience using CCTV, access control, alarm monitoring, dispatch, or incident management systems.
• High school diploma or GED.
• Ability to obtain and maintain required site credentials and a U.S. Government security clearance, if required for assigned work.
• Must successfully complete required background screening.
• Access to export-controlled information requires eligibility without additional export licensing under applicable BIS or DDTC requirements.

Nice to have

• 5+ years supporting multiple sites or a centralized security operations function.
• Experience in aerospace, defense, advanced manufacturing, critical infrastructure, or a government environment.
• Experience developing standard operating procedures, training staff, reviewing incident reports, and tracking corrective actions.
• Familiarity with Lenel, Avigilon, or comparable access-control and video platforms.
• Strong written communication, sound judgment, discretion, and composure during time-sensitive, high-stress events.

Culture & Benefits

• Early-stage environment with significant ownership and direct impact on defense capabilities.
• Generous benefits package; details are available on hirify.global’s Careers page.
• Equal opportunity employer committed to reasonable accommodations throughout the hiring process.
• Employment may be contingent on government authorization, security clearance, citizenship, or other eligibility requirements when applicable to assigned work.