Process Support Engineer II (Semiconductor)

Location: Yokkaichi, Japan. On-site customer support and 25% travel required. Relocation is not available.

Company

hirify.global develops materials science, engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Support customers through on-site installations, system diagnoses, service, and repair of complex semiconductor equipment.
• Work with customers and R&D teams to develop advanced semiconductor manufacturing processes.
• Create hypothesis experiments and design of experiments (DOE), analyze data statistically, and compile reports with high-level conclusions.
• Troubleshoot complex process and customer product issues, perform root cause analyses, and develop solutions.
• Communicate with customers and internal stakeholders to achieve goals, build relationships, and establish trust.
• Apply process and customer knowledge to analyze problems and evaluate possible solutions across deposition, etch, anneal, and implant technologies.

Requirements

• Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
• 2–4 years of experience in the semiconductor fab or equipment industry.
• English communication proficiency required.

Nice to have

• Master’s degree or PhD in a related field.

Culture & Benefits

• Supportive environment focused on learning, development, career growth, and innovative solutions for customers.
• Employee health and wellbeing programs and professional development support.
• Full-time regular employment with 25% travel.