Director, US Operations - Kraken Securities (Crypto)

Location: United States; remote

Salary: $134.2K–$298.9K

Company

Payward is the parent company behind hirify.global and related financial infrastructure products, building globally accessible crypto and open-finance services.

What you will do

• Lead end-to-end operations for US equities, including order flow, clearing, settlement, reconciliation, corporate actions, cash flows, and exception management.
• Own xStocks operations covering token issuance and redemption, inventory and liquidity, asset movements, and settlement across exchange, custodian, and on-chain venues.
• Serve as a named principal of hirify.global Securities LLC, oversee operational controls and regulatory obligations, and provide dual-approval sign-off for transactions and asset movements.
• Design and scale operating models, policies, supervisory procedures, controls, books and records, business continuity, KPIs, and launch-readiness processes for new products and markets.
• Manage vendors and partners, incident response, financial controls, settlement coverage, and regulatory readiness across clearing, custody, liquidity, market data, and technology operations.
• Hire and develop the operations organization, establish licensing coverage and succession planning, and partner with executive and functional leaders on strategy and growth.

Requirements

• 12+ years of experience in brokerage or fintech operations and/or operations consulting, including experience inside a FINRA-registered broker-dealer.
• Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry.
• In-depth knowledge of execution, clearing, settlement, custody, margin, securities lending, and corporate actions.
• Working knowledge of digital assets and tokenized securities, including custody models, on-chain settlement, and related operational controls.
• Direct experience with SEC and FINRA requirements, including books and records, supervisory procedures, trade reporting, and examination responses.
• Experience launching or scaling operations for a regulated product or entity, including launch readiness and regulatory approval processes.
• Experience hiring, managing, and developing operations teams, with strong business analytics and structured problem-solving skills.
• Executive presence and judgment to work with C-suite leaders, regulators, and external partners.
• Required at hire or within an agreed period: FINRA Series 7, Series 99, and Series 24; eligibility for registration and disclosure on Form BD is required. Series 63, 65, or 66 may be required by state registration.

Nice to have

• Series 27 or Series 28.
• Series 57 or Series 4, or willingness to obtain them.

Culture & Benefits

• Remote work within the United States.
• Operations require desk coverage and settlement controls for 24x5 service, transitioning to 24x7.
• Applications are accepted on an ongoing basis unless a specific deadline is stated.
• Qualified applicants with criminal histories are considered consistently with the San Francisco Fair Chance Ordinance.
• Equal opportunity employment and consideration of job-related skills or work-style assessments during hiring.