Professional Services Consultant (Cybersecurity)

Location: Mexico; remote work available in Argentina

Company

hirify.global provides cybersecurity solutions that protect people, data, and AI-enabled workflows across email, cloud, and collaboration tools.

What you will do

• Lead implementations of hirify.global solutions for newly signed enterprise customers.
• Install, configure, customize, test, troubleshoot, document, and optimize complex product and infrastructure environments.
• Deliver product training to customers and partners and provide technical expertise for solution designs and proofs of concept.
• Coordinate internal departments, customers, and technical partners to resolve issues and complete projects on time.
• Escalate product defects, drive resolution, and communicate customer feedback to Marketing and Engineering.
• Define best practices, processes, templates, and architectures for the wider field organization.

Requirements

• 5+ years of industry experience in a customer-facing technical role, including professional services, sales engineering, or technical support.
• Experience with large-systems design and project implementation in enterprise email environments.
• Deep knowledge of Linux and Solaris, plus UNIX systems administration experience.
• Strong Sendmail and messaging infrastructure administration experience.
• Broad knowledge of Internet products and technologies, including HTTP, SMTP, IMAP, RFC822, LDAP, and PKI.
• Knowledge of network topology, TCP/IP protocols, firewalls, routers, and other network components.
• Ability to work across all organizational levels and manage customer and partner relationships.
• Written and spoken English plus Spanish or Portuguese is required for technical and non-technical communication.

Culture & Benefits

• Full-time employment with a flexible work environment.
• Competitive compensation and comprehensive benefits.
• Annual wellness and community outreach days.
• Recognition for contributions and opportunities for global collaboration and networking.
• Inclusive culture with accommodation available during the application and interview process.

Hiring process

• Submit an application with any supporting information.
• Accommodation requests can be directed to accessibility@hirify.global.com.