Software Developer and Support Specialist (Warehouse Automation)

Location: Hybrid in Michigan, United States, with occasional customer site visits and travel

Company

aizoOn USA provides warehouse automation software for distribution and fulfillment operations worldwide, including Diamond Warehouse and PowerPick.

What you will do

• Design, develop, test, and maintain features and fixes for warehouse automation software.
• Provide technical support to customers through phone, email, and remote sessions.
• Diagnose software, database, and system integration issues, including root cause analysis in code.
• Support installations, customer go-lives, upgrades, and migrations, including occasional site visits.
• Participate in code reviews and contribute to sound development practices.
• Document issues, fixes, and procedures and build relationships with customer operations and IT teams.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent hands-on experience.
• Software development experience with one or more of C++, C#, Java, or PHP.
• Working knowledge of SQL and relational databases.
• Strong troubleshooting skills and clear written and verbal communication.
• Willingness to travel occasionally.

Nice to have

• Experience supporting enterprise software, ideally in warehouse, logistics, or supply chain environments.
• Familiarity with WMS/WES platforms, conveyor or carousel systems, or material handling controls.
• Experience with source control and modern development workflows such as Git.

Culture & Benefits

• Permanent-term employment contract.
• Hybrid work arrangement.
• Work combines software development with customer technical support.
• Collaboration with engineering, field service, customer operations, and IT teams.